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Send feedback or report a problem

Something not working as described, or wording that doesn't match what you see? Tell us — the same short feedback form is built into this guide and the Generator.

Open the feedback dialog

Select Report a problem / Send feedback at the top of this page; the same action appears in the Generator. It opens one dialog, and nothing is sent while the dialog is open.

What to describe

In What happened? write, in your own words:

  • what you were doing (for example "uploaded three PNGs, then chose Analyze")
  • the exact message you saw, or what the page did instead
  • whether it happens every time or only sometimes

A few sentences is enough; the box holds about 2,000 characters.

Check the technical context

Below your description, Exactly what will be shared shows the complete report before it goes anywhere: your description plus automatic context — the time, the page, your browser, and your workspace and step. An analysis request ID is added when one is available.

Links and recognizable credentials are removed automatically. Client and project names you type into your description are not removed automatically. They are not collected as automatic context. Read your description and remove anything confidential before sharing. Please leave out passwords, invitation or password-reset links, confidential documents, and client or project information.

Screenshots are optional. If you attach one, open it first and check it for sensitive information such as email addresses, account names or client content.

Send it

The Open email and Copy report buttons stay unavailable until you have written a description.

Your setup What to do
Mail application on this computer Select Open email. Your mail application opens with a draft addressed to support@wcagcompliance.com. Nothing is sent until you press Send there.
Gmail, Outlook.com or other webmail Open email may not open anything. Select Copy report, paste the text into a new email and send it to support@wcagcompliance.com. The copied report begins with "AlternativeText beta feedback" — you can use that line as the subject.

If copying fails, the dialog says so and you can select the preview text and copy it manually. Closing the dialog discards your description; nothing is stored.